Cancellation & Refund

Cancellation & Refund

Last Updated: 27th Oct 2023

This Cancellation and Refund Policy governs the terms under which cancellations and refunds are processed for the "LeadManagmentSystem" service ("Service") provided by [Wisdom InfoSoft]. Please read this policy carefully to understand the conditions and procedures for canceling your subscription and requesting a refund.

1. Subscription Cancellation

• 1.1. Monthly Subscriptions: You can cancel your monthly subscription at any time. The cancellation will be effective at the end of the current billing cycle.
• 1.2. Yearly Subscriptions: You can cancel your yearly subscription at any time. Upon cancellation, you will not be charged for the next yearly renewal, and your subscription will remain active until the end of the current paid term.

2. Cancellation Procedure

• To cancel your subscription, please follow the procedure below:
• 2.1. Log In: Log in to your "LeadManagmentSystem" account using your credentials.
• 2.2. Subscription Settings: Navigate to your account settings, where you will find the option to cancel your subscription.
• 2.3. Confirmation: Follow the on-screen instructions to confirm the cancellation.

3. Refund Policy

• 3.1. Monthly Subscriptions: We do not provide refunds for canceled monthly subscriptions. However, you will continue to have access to the Service until the end of the current billing cycle.
• 3.2. Yearly Subscriptions: If you cancel a yearly subscription within the first 15 days from the date of purchase, you are eligible for a prorated refund for the unused portion of your subscription term.
• 3.3. Refund Procedure: To request a refund for a yearly subscription within the first 15 days, please contact our customer support at [[email protected]]. Refunds will be processed to the original payment method within a reasonable timeframe.

4. Refund Exceptions

• 4.1. No refunds will be issued for yearly subscriptions canceled after the initial 14-day period.
• 4.2. Refunds will not be provided for any additional purchases or add-ons made within the Service.

5. Termination

We reserve the right to terminate your access to the Service in accordance with our Terms and Conditions.

6. Changes to the Cancellation & Refund Policy

We may update this Cancellation & Refund Policy from time to time. Any changes will be posted on our website. It is your responsibility to review this policy periodically.

7. Contact Information

If you have questions or concerns about this Cancellation & Refund Policy, please contact us at [[email protected]].